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ADSL ROUTER INSTRUCTIONS

This example is for an Asus AAM6000. Other ADSL routers work similarly, though you should read this guide in conjunction with your router's manual.

First plug the router into the phone line, power and network. All configuration is done through a web browser.

Configuring your computer(s)

The manual will tell you the router's default IP address and subnet mask - in this case it is 192.168.1.1 and 255.255.255.0. You need to configure your computer(s) to have different IP addresses on the same network - e.g. 192.168.1.2. For the default gateway and DNS servers, use the IP address of the router.

If you want to use an IP address other than the default, start off by using the default address. Once you've gained access to the configuration pages, you will be able to change the network setup. See your manual for more details.

Accessing the router configuration

The manual will tell you the URL to use - in this case it is http://192.168.1.1/. There will also be a default username and password. When you connect successfully you will see a page like this:

For security reasons, it is recommended that you change the password from the default. See your manual for details about this.

Configuring the ADSL connection

In the link bar on the left, click 'Quick Setup Wizard' and then 'Channel'. You then need to fill in some of the configuration details above. The completed form should look like this:

When you click submit, you will reach another screen, where you need to fill in a few more details. You should make sure that 'NAT' and 'Auto discover DNS' are checked, and that PPP startup status is 'UP'. Your router may not have exactly the same options, but the equivalent ones must be enabled - check your manual for details. The completed form should look like this:

When you click submit, you should see a screen like this:

You should now click on 'Reset Modem' in the link bar. Click 'yes' to confirm you want to reboot, and you'll eventually end up back at the homepage.

Troubleshooting the ADSL connection

You should now be able to browse web pages from your computer. If not, these are some steps to take.

The first step is to determine whether you have internet connectivity at all from your computer. Go to a DOS prompt and type:

ping 195.72.113.30

If the output looks like:

Pinging 195.72.113.30 with 32 bytes of data:

Reply from 195.72.113.30: bytes=32 time=20ms TTL=63
Reply from 195.72.113.30: bytes=32 time=20ms TTL=63
Reply from 195.72.113.30: bytes=32 time=20ms TTL=63
Reply from 195.72.113.30: bytes=32 time=20ms TTL=63

Ping statistics for 195.72.113.30:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum =  20ms, Average =  20ms

Then you do have connectivity, but DNS is not working. Follow, 'Troubleshooting DNS and NAT problems' below.

If the output looks like:

Pinging 195.72.113.30 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 195.72.113.30:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum =  0ms, Average =  0ms

Then your computer does not have internet connectivity at all. Follow the next steps below.

Testing the router's connectivity

No we shall determine whether the router itself has internet connectivity. Using your web browser, go to the router's configuration pages, and click 'ADSL Line Status' in the link bar. If the page looks like this:

Then the router itself does have connectivity, but NAT isn't working. Follow 'Troubleshooting DNS and NAT problems' below.

Otherwise, the router itself does not have internet connectivity. In this case, you should first check that all the leads are properly connected, and reboot the router. If this doesn't gain connectivity, you should then start from scratch, re-enter all your details, and again reboot the modem. If this still doesn't gain connectivity, you need to contact technical support.

Troubleshooting DNS and NAT Problems

Using your web browser, go to the router's configuration pages, and click 'Quick Setup Wizard' and then 'Channel' in the link bar. In the page you get to, select 'MODIFY' from the possible actions. The completed form should look like this:

When you click submit, you will reach a page like this:

Now, make sure that 'Auto Discovery DNS From PPP' and 'NAT' are checked, and click submit.

If DNS still does not work

As a last resort, try setting the DNS servers on your computer to 195.72.113.30 and 195.72.113.31:

If this doesn't resolve your problems, you need to contact technical support.